FAQ

Where are the products made?

They are made in the USA.

Where can I see what ingredients are in the products?

You can see them listed in the product listing and on most containers of the products. Please read the ingredients in case you have allergies.  

⚠️ Allergy Notice

Please be aware that many of our products contain nut-based ingredients (such as shea butter, almond oil, or other nut-derived oils).  Your safety is important to us.

How long are the product good after opening?

Most products are good for 6 to 12 months, as long as the lid is kept on the jar. You will be able to smell the difference in the product when it goes bad, since it is made with natural ingredients. 

How can I ask addtional questions that are not answered here?

You can click on the Contact page and send us an email.

What if my Body Butter is melted when I receive it?

Body Butters are heat sensitive. If upon arrival it is slightly melted, place in the refrigerator for about an hour to return it to a harden state. Melting does not cause loss of nutrients.

📦 Shipping Policy

 

✨ Our Shipping Schedule

 

At Stephanie Diane’s Body Treats, every order is made, prepared, and packaged with care.

 

To ensure your products arrive fresh and in the best condition, all orders are shipped Monday through Wednesday.

 

Orders placed after Wednesday will be shipped during the next shipping window.

 

 

🤍 Why We Ship Monday–Wednesday

 

We don’t just ship products—we deliver quality.

 

Shipping earlier in the week helps us:

• Maintain the texture and consistency of whipped body butters

• Prevent products from sitting in transit over the weekend

• Protect items from temperature changes that can affect quality

• Ensure your order arrives fresh, smooth, and ready to use

 

This schedule allows us to give your order the attention it deserves—because details matter.

 

 

📬 Processing Time

• Orders are typically processed within 1–3 business days

• Once shipped, you will receive a tracking number via email

 

 

🚚 Shipping Details

• We currently ship within the United States

• Shipping rates are calculated at checkout (or keep your flat rate if you want: $12.65)

• Delivery times may vary depending on your location and carrier

 

 

💌 Order Timing Example

• Order placed Monday–Wednesday → Ships the same week

• Order placed Thursday–Sunday → Ships the following week

 

 

⚠️ Warm Weather Notice

 

During warmer months, slight melting may occur. This does not affect the quality of your product. If needed, simply allow your item to return to room temperature and stir if desired.

 

 

🤍 Thank You

 

Thank you for supporting a small business where every product is handmade with intention, care, and love.